Craig Farrell

Craig Farrell

Presentation title

Analytics and Telecommunications for Smarter Cities

Presentation synopsis

In this presentation we will present a number of examples where Analytics have been used to provide better services by cities around the world. Particular attention will be paid to examples where telecommunications services have been used to show how mobility in particular has the potential to make significant differences in the way cities interact with their citizens.


Dr. Craig Farrell is currently VP and Chief Technology Officer, Global Telecom Industry, at IBM. Craig is responsible for Global Telco Industry Requirements, Technology Strategy, Service provider Frameworks Acquisitions, Telco Standards and Integrating research into the various IBM Telco solutions. With over 20 years Telecom experience Craig is also a member of the advisory board of the Telemanagement Forum (TMF). Craig joined IBM in 2006 as part of IBM's acquisition of Micromuse where he served as the Chief Technology Officer responsible for product roadmaps and strategy. Prior to joining Micromuse Craig was the CEO, President, and Chief Technology Officer of NETWORK HARMONi which Micromuse acquired in 2003. NETWORK HARMONi evolved from NDG Software, a software utility company that Craig cofounded in Australia.  Prior to forming NDG Software, he was on the faculty of the Department of Computer Science at Curtin University in Perth, Australia, and was also an adjunct fellow at the Australian Telecommunications Research Institute (ATRI).
His research interests have included computer communications, network management and operating systems. Craig currently has several patents pending and his other publications include Internet RFCs and numerous journal and conference papers. From 1985 to 1989 he worked for AT&T as a systems engineer. He holds a BSc (Hons) in Computer Science from the University of Western Australia and a Ph.D. Computer Science from Curtin University. In 2009 IBM named Craig as an IBM Distinguished Engineer and in 2010 became a member of the IBM Industry Academy.